Shipping policy

🌍 Where We Ship

Big news — Donjane now ships internationally!
Whether you're shopping from the U.S. or across the globe, we’ve got you covered.

🌐 International Shipping Destinations Include:

⚠️ Countries We Do Not Ship To (For Now):

🇵🇰 Pakistan 🇸🇦 Saudi Arabia 🇦🇪 United Arab Emirates (U.A.E.)

📦 Order Processing Time

All orders ship within 1–3 business days after processing. Every order includes tracking so you can stay updated.

🌐 Estimated Delivery Times (International Orders)

Standard international delivery: 8–14 business days
Shipping rates vary by country and weight
Final cost calculated at checkout

📋 Sample International Shipping Rates

🇦🇺 Australia

0–0.6 lb: $6.99
0.6–1 lb: $8.99
1–5 lb: $15.99
Orders over $50: Free Shipping

🇨🇦 Canada

0–0.6 lb: $5.00
0.6–1 lb: $8.99
1–5 lb: $12.99
Over 5 lb: $17.99

🇳🇿 New Zealand

0–0.6 lb: $6.99
0.6–1 lb: $8.99
1–5 lb: $12.99

🇺🇸 Domestic Shipping – United States

We proudly ship across all 50 states, including military bases and U.S. territories.

All 50 U.S. States
APO/FPO Military Addresses
P.O. Boxes
Puerto Rico, Guam, American Samoa, U.S. Virgin Islands

Economy Shipping (5–8 business days)

Orders $50 and above: Free
0–5 lb: $4.90
5–70 lb: $19.90

Standard Shipping

0–0.6 lb: $8.99
0.6–5 lb: $15.99
Over 5 lb: $17.99

🔎 Important Notes

Tracking: Orders include tracking links, typically available within 5 business days.
Expedited Shipping: Applies to shipping time only — not processing time.
Shipping Method: Orders ship via our trusted logistics partner.
Free U.S. Shipping: Applies to all orders over $50.
Shipping Rates: Calculated in USD and may adjust based on weight or zone.

📬 Still Have Questions?

Reach out to us via our Customer Support page — we're here to help.

📦 Customs & Import Duties

Please note that Donjane is not responsible for any additional customs fees, import duties, or local taxes incurred upon delivery to destinations such as Brazil or others with applicable import regulations.
These charges are determined by your country’s customs authority and are the sole responsibility of the customer.